Frequently Asked Questions
How do I get my clients to share data with me?
Once you are set up, you can invite your clients. They will receive a code via email which they need to enter in the app. They can then share specific data with you from sharing settings screen.
Can I get my clients to take assessments?
Yes. You can set up specific assessments (PHQ-9, GAD-7 etc.) for different clients on different schedules. And clients will receive notifications to take these in their app.
Are you HIPAA compliant and is my data secure?
Yes. We take security and privacy seriously. The entire platform has end-to-end encryption and HIPAA compliant.
Can Chat be accessed when my client is offline?
Yes. You can read the chat transcripts even though the other part is offline. You can respond to the messages and the other party will see it when they are online.
Is there a fee for clinicians?
No it is free for clinicians to invite clients and view their diary card data.
Does the portal only work with DBT Daily?
We have other apps that are being launched. Those apps will also be integrated into this therapist portal.